IT Support

The most important things you need to know are summarized in our computer guide, which is also available as printed flyer from the IT team in the laboratory building. For further information, see the webpages in the support menu on the left. Some pages are password-protected and become only visible in the menu once you are logged in (contact the IT team to get access).
 

Asking for support

If you have queries or would like to report a problem, feel free to contact the IT-team: This email address is being protected from spambots. You need JavaScript enabled to view it.. Problems can also be reported with our issue tracker. If you are registered in the slack workspace of the Observatory (uhhs.slack.com), you can alternatively use the #support channel.
 
For questions concerning services provided by the Regional Computing Center (RRZ), please contact the RRZ ServiceLine.
 

Members of the IT team

Dr. Wolfram Schmidt (Head of IT)
Laborgebäude, R. 007B, Tel. 040/42838-8584
wolfram.schmidt@hs.uni-hamburg.de
Dr. Rainer Wichmann (Ubuntu, software, user administration)
Laborgebäude, R. 006C, Tel. 040/42838-8590
rwichmann@hs.uni-hamburg.de
Volkmar Niemann (Linux-PCs, other hardware)
Laborgebäude, R. 007A, Tel. 040/42838-8589
volkmar.niemann@hs.uni-hamburg.de
Dr. Sören Witte (Macs, HPC)
Laborgebäude, R. 006B, Tel. 040/42838-8555
switte@hs.uni-hamburg.de